Thursday, May 27, 2010

More Thoughts about Signs and Design-Build

We have spent considerable time over the last several months investigating how architectural sign programs are designed and implemented, and it has become increasingly clear that the Design-Build model has a significant role to play in this process. That part of the big picture is in pretty sharp focus, but it’s so easy to get caught up in the nitty-gritty details, you can lose track of exactly why this is a good thing for architectural sign companies. Here are the 3 most important reasons we think you ought to be excited about Design-Build, and why it should be in the mix as you plan for the future.

Conversion rates. I'm not talking about dollars to euros here. I am talking about the number of proposals that are converted into real revenue generating projects. For our small firm in the Boston area, we have converted more than 70% of the Design-Build proposals we submitted over the last 2 years into actual jobs. This compares with a success rate of less than 20% on traditional "Design-Bid-Build" projects that we have pursued. It is true that writing a successful proposal is time-consuming, but the return is nothing short of remarkable. I will go out on a limb here and predict that this model will be adopted by more and more architectural signage companies, and I would not be at all surprised to see EGD firms sticking their toes into the water as well.


Collaboration opportunities. The subject of design-build is a touchy one within the EGD community and understandably so. This is particularly true of projects where the architectural signage company finds itself in a lead role. However, you don't have to be a rocket scientist to see that there is real potential for collaboration here. From our perspective, the design-build process can only succeed when competent design skills are brought to bear on the project, and although some architectural signage companies have qualified in-house designers, many do not. It would be natural, and mutually beneficial, for qualified signage companies and independent EGD firms to form partnerships for the purpose of executing specific projects.

Playing to your strength. Design-build, as a business model gives you the control you need to leverage your experience and professional expertise so that you can produce great solutions for your customers, while maintaining the profit margins you need to grow. It is an innovative approach to the future that can make your architectural signage business more dynamic and more profitable because it encourages you to focus your efforts on doing what you do best.

5 comments:

Gordy said...

Travis -
As I have mentioned on the ISA Linkedin group, we have been successfully collaborating with sign fabricators on design build projects for over ten years now. There are a couple of critical hurdles to clear before launching into Architectural Signage design/build mode:

Designers: check ego at the projects doorstep if you want to truly collaborate with a fabricator in design/build mode.

Fabricators: unload preconceived notions about designers' egos before you choose to link up in the D/B world.

The key is for the designer to get over him or herself long enough to understand that the sign fabricator can have much to contribute to the design process. The fabricator must realize that not all designers are mechanical morons.

It helps in our case that we have roots in a construction environment (and we don't wear groovy glasses!)

We love D/B - but it takes some give and take on both sides of the table.

Gordy

Unknown said...

Well Said Gordy

Colin said...

Gordy and Travis,

I think you both make some very valid points about the conflicts between designers and fabricators. This can often be a challenge but definitely one that can't be overcome. The two groups simply need to sit back, take a deep breath, a realize that these differences in opinion are natural and that there is always a middle ground.

Anonymous said...

Good points Gordy and Travis. Designers and fabricators can work very well together when experienced professionals and well documented information is provided.

diesel said...

Travis, not sure why my post above didn't show my name, but its duane from poyant.